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Frequently Asked Questions

We are a world-leading online trading provider and we giving you access to opportunities across thousands of financial markets.

Account & Validation

1. Which documents I need to provide upon account validation?
An official identification document issued by the Government (e.g. driver's license, identity card, passport, etc).
Utility bill (e.g. phone, electricity, water, etc) dated within the last 3 months and must contain your registered address.
Identity verification ensures that there is a real person behind a process and proves that the one is who he or she claims to be, preventing both a person from carrying out a process on our behalf without authorization, and creating false identities or commit fraud.
No, you only need submit once.
Can via contacting our support and provide documentation that needed.
No. Documents needed only for Live Account verification.

Trading

1. What is Forex?
Forex is a portmanteau of foreign currency and exchange. Foreign exchange is the process of changing one currency into another currency for a variety of reasons, usually for commerce, trading, or tourism. According to a recent triennial report from the Bank for International Settlements (a global bank for national central banks), the average was more than $5.1 trillion in daily forex trading volume.
Forex demo account enables a trader to simulate a live trading environment - without putting any real money at risk. It enables a trader to start free online trading relatively quickly, so that they can practice trading before risking real money.
A foreign exchange account, or Forex trading account, is used to hold and trade foreign currencies. Typically, you open an account, deposit money denominated in your home country currency, and then buy and sell currency pairs. Your purpose, of course, is to make money on your trades.
You can open as many as you want under your registration name.
Log in, go to deposit fund, make deposit. After deposit succeed, go to dashboard, open account. You may choose account platform and parameters that suit you as well.
Depending on your trading style but we highly recommended auto trade to minimize your risk and increase you profit.
Price interest point or percentage in point (PIP) A pip is the price move in a given exchange rate. Understanding the change in value helps traders to enter, or edit orders to manage their trading strategy.

A pip is the smallest price move that an exchange rate can make based on forex market convention. Most currency pairs are priced out to four decimal places and the pip change is the last (fourth) decimal point. A pip is thus equivalent to 1/100 of 1% or one basis point.

For example, the smallest move the USD/CAD currency pair can make is $0.0001 or one basis point.
Autotrading is a trading plan based on buy and sell orders that are automatically placed based on an underlying system or program. The buy or sell orders are placed when the trade conditions in the underlying system or program are met.
An expert advisor (EA) is a piece of software that tells you when to make trades or even automatically initiates and executes trades according to preprogrammed instructions.
The forex market is open 24 hours a day in different parts of the world, from 5 p.m. EST on Sunday until 4 p.m. EST on Friday. The ability of the forex to trade over a 24-hour period is due in part to different international time zones.
Spread is the difference between the bid (sell) price and the ask (buy) price of a currency pair. The pairing tells you how much of the variable currency equals one unit of the base currency.
Leverage is the use of borrowed funds to increase one's trading position beyond what would be available from their cash balance alone. Forex traders often use leverage to profit from relatively small price changes in currency pairs. Leverage, however, can amplify both profits as well as losses.
Margin is the amount of money that a trader needs to put forward in order to open a trade. When trading forex on margin, you only need to pay a percentage of the full value of the position to open a trade. Margin is not a transaction cost.
Margin calculations in forex are a deposit that a trader puts up in order to secure a position. ... The formula for calculating the margin for a forex trade is simple. Just multiply the size of the trade by the margin percentage. Then, subtract the margin used for all trades from the remaining equity in your account.

To calculate margin, start with your gross profit (Revenue – COGS). ... To find the margin, divide gross profit by the revenue. $50 / $200 = 0.25 margin. To make the margin a percentage, multiply the result by 100.

"Margin Level" in your MT4 account can be calculated with the following formula. Margin level = (Equity/Used Margin) * 100. Please note that this "Margin level" varies depending on your leverage, profit/loss amount, account balance and trading volumes etc.
A swap in forex refers to the interest that you either earn or pay for a trade that you keep open overnight. There are two types of swaps:

1) Swap long (used for keeping long positions open overnight)
2) Swap short (used for keeping short positions open overnight)
In the context of the forex market, forex affiliate marketing occurs when you direct traffic and traders to an external broker's trading site and trading platform. Whenever a prospective customer that clicks through your link signs up, funds and trade their account, then you earn a commission.

Deposits & Withdrawals

1. How can I make a deposit?
Log in, go to deposit fund, make deposit. You may choose deposit type that convenience for you.
Log in, go to withdraw. On withdrawal form click new withdrawal request. You may choose method of payment that suit you. Fill the form and submit.
Min USD20.00 with no maximum limit.
Within 72 hours
No
Wallet is a medium to store your finance including capital and bonuses.
Sure you can.
Your profit is automatically counted as your new trading capital but it must synchronize with your ea services capacity values.

METATRADER 4

Take your trading platform with you! Trade anywhere and at any time you want with MetaTrader 4’s slick mobile app!

Download the app and access all the core functions, managing your positions on your phone or your tablet. See the latest market movements and get technical analysis with just a few taps on your mobile screen – it is that easy!



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